Privacy statement Graphius

In order to provide you with a good service, we are sometimes required to process your personal data. We believe it is important to handle this carefully in accordance with European privacy legislation (the General Data Protection Regulation, also known as AVG or GDPR in English).


Personal data: all information relating to an identified or identifiable person. Processing: any action that can be performed on personal data, e.g. the collection, storage, use or transfer and deletion of personal data.

Purposes and grounds for processing

We will only use your personal data if we have established a clear and legitimate purpose for it. This is only possible:

 to comply with a legal obligation

 when you have explicitly given permission for this

 for the implementation of a mutual agreement supported by a processor agreement


We only ask for the strictly necessary personal data for the stated purpose.


We do not pass on your personal data to other parties or to countries outside the European Economic Area (EEA) without a legal basis or supported by a processor agreement.


Third parties can submit a request for information to us. In principle, your personal data will not be released. In any case, this is always preceded by an assessment against privacy legislation.


We do not store your personal data longer than is necessary for the implementation of the stated purpose, supported by a processor agreement.


You have the following rights under the GDPR:

right to information and access: you are allowed to know whether we keep your personal data, for what purpose, what they are and how they are used

right to correction: you can always request correction of your personal data

right to object: you can object to the use of your personal data and we will comply, unless there is a legal basis for doing so.

right to be forgotten: you may request deletion of your personal data, unless there is a legal basis to do so

You can exercise your rights by contacting us by email or letter, using the coordinates below. You will always have to prove your identity and we will let you know what happens to your request within a month.

Profiling, tracking and data mining

We do not use profiling, tracking and data mining.

Contact details Please let us know if you have any questions, comments or complaints. This can be done by letter to: Graphius Group attn the data protection officer Eekhoutdriesstraat 67, 9041 Ghent Belgium or by telephone: +32 9 218 08 41.

You also have the right to submit a complaint to the data protection authority by e-mail to or by letter to: Commission for the protection of privacy 

Drukpersstraat 35, 1000 Brussels Belgium