These general terms and conditions apply to all our offers and agreements with the express exclusion of the application of the general terms and conditions of the customer / client.

Article 1 - Payment

When ordering, you may be asked to pay 1/3 of the order amount, the same advance when transferring the final corrected proofs or the “ready to print” and the balance on delivery. Bills of exchange, checks, authorizations or receipts do not imply extension or derogation. In the event of invoicing for one or more deliveries that are deducted from an order that has not yet been delivered in full, the customer cannot appeal to postpone his payments until after full delivery. </ p>

Article 2 - Expiry date

The invoices are payable no later than the due date at the supplier’s company. If an invoice is not paid on time, interest is payable by operation of law and without prior notice of default in accordance with the Law on combating payment arrears in commercial transactions (02/08/2002) as well as compensation to cover the collection costs, conventionally set at 10% of the outstanding debt with a minimum of 75.00 euros. The supplier is entitled to claim higher compensation if he can demonstrate that he has suffered higher damage. In addition, the supplier then has the right to demand immediate payment of all other invoices not yet due and of all amounts for which the supplier has allowed postponement of payment to the customer / principal.

Article 3 - Right of retention - retention of title

The supplier retains title to the goods to be delivered until the full price has been paid. The supplier can also exercise a right of retention on all raw materials, documents, elements necessary for the manufacture, objects, merchandise or supplies provided by the customer to fulfill the order or performance and which apply to all documents or goods arising from the order. were realized. The customer does not become the owner of the sold goods until the amounts due have been paid in full. However, the risks that the goods may run or are associated with the storage of the goods at the supplier are for the account of the customer / principal.

Article 4 - Complaints - protest

Under penalty of forfeiture, the customer / principal must send any complaint or protest by registered mail to the supplier no later than 8 days after receipt of the first delivery of goods. If the principal does not take receipt of the goods, the period of 8 days starts to run from the date of the invitation to take receipt of the goods. In the absence of this, from the invoice date. If the supplier does not receive a complaint within this period of 8 days, this will result in the client having fully accepted all goods. If the client uses or distributes part of the delivered goods (in any way whatsoever) or has them handed over to a distribution company for distribution, this means that he has accepted the entire print run. Defects in part of the delivered goods do not entitle the client to reject the entire order. Under penalty of forfeiture, the client must send any complaint or protest regarding the invoice for the ordered goods to the supplier by registered mail within 8 days of receipt of the invoice. Failing this, the client is deemed to have accepted the invoice.

Article 5 - Jurisdiction

Any dispute regarding the formation, validity, interpretation or execution of the order or agreement and of the agreements arising therefrom and any dispute regarding the billing of the supplier is governed by Belgian law and falls under the exclusive competence of the supplier. courts of the area in which the supplier’s business is located.