In order to be able to offer you a good service, we are sometimes forced to process your personal data. We believe it is important to handle this carefully in accordance with European privacy legislation (the General Data Protection Regulation, also known as GDPR).

Definitions 

Personal data: any information concerning an identified or identifiable person. Processing: any action that can be performed on personal data, e.g. the collection, storage, use or transfer and deletion of personal data.

Purposes and processing grounds 

We only use your personal data if we have set a clear and justified purpose for it. This is only possible:

 to comply with a legal obligation

 when you have explicitly given permission for this

 for the performance of a mutual agreement supported by a processor contract

Proportionality 

We only request the strictly necessary personal data for the stated purpose.

Transfer 

We do not pass on your personal data to other parties or to countries outside the European Economic Area (EEA) without a legal basis or supported by a processor contract.

Publicity 

Third parties may submit a request for information to us. In principle, your personal data will not be released. In any case, this is always preceded by an assessment against privacy legislation.

Retention 

We do not store your personal data longer than necessary for the implementation of the stated purpose, supported by a processor contract.

Rights 

You have the following rights under the GDPR:

right to information and access: you are allowed to know whether we keep your personal data, for what purpose, what these are and how they are used

right to correction: you can always request correction of your personal data

right to object: you may object to the use of your personal data and we will comply with this unless there is a legal basis for doing so

right to be forgotten: you may ask for your personal data to be deleted unless there is a legal basis for this

You can exercise your rights by contacting us by email or letter, using the coordinates below. You will always have to prove your identity and we will let you know within one month what will happen with your request.

Profiling, Tracking and Data mining 

We do not use profiling, tracking and data mining.

Contact details  If you have any questions, comments or complaints, please let us know. This can be done by letter to: Graphius Group Attn the data protection officer Eekhoutdriesstraat 67, 9041 Ghent Belgium or by telephone: +32 9 218 08 41.

You also have the right to file a complaint with the data protection authority by e-mail to commission@privacycommission.be or by letter to: Commission for the protection of privacy

Drukpersstraat 35, 1000 Brussels Belgium