These general terms and conditions apply to all our offers and agreements with the express exclusion of the application of the general terms and conditions of the customer / client.

Article 1 – Payment

When ordering, you may be asked to pay 1/3 of the order amount, the same advance when transferring the definitively corrected proofs or the “ready for print” and the balance on delivery. Bills of exchange, checks, mandates or receipts do not entail renewal or deviation. In the event of invoicing for one or more deliveries deducted from an order that has not yet been delivered in full, the client cannot rely on this to postpone his payments until after full delivery.

Article 2 – Due date

The invoices are payable at the latest on the due date at the supplier’s company. If an invoice is not paid on time, interest is owed ipso jure and without prior notice of default in accordance with the Law on combating payment arrears in commercial transactions (02/08/2002) as well as compensation to cover the collection costs, conventionally set at 10% of the outstanding debt with a minimum of 75.00 euros. The supplier has the right to claim higher compensation if he can prove that he has suffered higher damage. In addition, the supplier then has the right to request immediate payment of all other invoices not yet due and of all amounts for which the supplier has allowed postponement of payment to the customer / principal.

Article 3 – Right of retention – retention of title

The supplier retains title to the goods to be delivered until the full price has been paid. The supplier can also exercise a right of retention over all raw materials, documents, elements necessary for the manufacture, objects, merchandise or supplies that were supplied by the client to carry out the order or performance and applies to all documents or items resulting from the order. were realized. The client only becomes the owner of the sold goods after the amounts due have been paid in full. The risks that the goods may run or are associated with the storage of the goods at the supplier, however, are borne by the customer / principal.

Article 4 – Complaints – protest

Under penalty of forfeiture, the customer / principal must send any complaint or protest by registered mail to the supplier no later than 8 days after receipt of the first delivery of goods. If the client does not take receipt of the goods, the period of 8 days starts to run from the date of the invitation to take receipt of the goods. In the absence of this, from the invoice date. If the supplier does not receive a complaint within this period of 8 days, this will result in the client having fully accepted all goods. If the client uses or distributes part of the delivered goods (in whatever way) or has them handed over to a distribution company for distribution, this means that he has accepted the entire print run. Defects in part of the delivered goods do not entitle the client to reject the entire order. Under penalty of forfeiture, the client must send any complaint or protest regarding the invoice for the ordered goods to the supplier by registered mail within 8 days after receipt of the invoice. Failing this, the client is deemed to have accepted the invoice.

Article 5 – Jurisdiction

Any dispute regarding the conclusion, validity, interpretation or execution of the order or agreement and of the agreements derived therefrom and any dispute regarding the supplier’s invoicing is governed by Belgian law and will fall under the exclusive jurisdiction of the courts of the area in which the supplier’s company is located.



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